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Client Background & Objectives

24/7 Mobile Glass, based in St. Augustine, Florida, specializes in residential and commercial glass repair and replacement services across Northeast Florida. Their services include shower glass installations, fogged window replacements, storefront glass repair, sliding glass door restoration, emergency board-up services, mirrors, patio doors, and more. While the business had built a strong reputation through repeat customers, referrals, and word-of-mouth marketing, owner Marcelo wanted to establish a stronger digital presence capable of generating consistent inbound leads from surrounding local service areas.

Marcelo approached  Digital Three Sixty with the objective of modernizing the company’s outdated website, improving local search visibility, and creating a conversion-focused experience for mobile users. The goal was not only to build trust online but also to increase direct customer inquiries for both residential and commercial glass services throughout St. Augustine and the Northeast Coast of Florida.

Project Discovery & Strategic Approach

After conducting a discovery and local SEO planning session, our team identified several key areas that required improvement:

 – Redesign the website using the PixFix WordPress Theme
– Improve mobile responsiveness and click-to-call functionality
– Optimize Google Business Profile for local visibility
– Create organized service sections for residential & commercial users
– Add before-and-after galleries to improve customer trust
– Improve traffic retention and inbound lead conversion
– Strengthen brand presentation across Northeast Florida

Collaboration & Execution

Working closely with Marcelo and the team at  24/7 Mobile Glass, our team at  Digital Three Sixty focused on building a modern, mobile-optimized, and conversion-driven digital experience tailored for local service customers. Since the majority of emergency and local glass repair searches now come through smartphones, the redesign using the PixFix WordPress Theme prioritized responsive layouts, simplified navigation, and instant click-to-call functionality. This made it significantly easier for homeowners, property managers, and commercial clients to quickly contact the business while searching on the go.

To further improve trust and engagement, we reorganized the website structure into clearly defined residential and commercial service sections while also integrating a dedicated before-and-after gallery showcasing real project transformations completed by 24/7 Mobile Glass. From fogged window replacements and storefront repairs to shower glass installations and sliding door restorations, these visuals helped potential customers immediately understand the quality of workmanship before making an inquiry.

Alongside the website redesign, our local SEO team implemented focused Google Business Profile optimization strategies aimed at improving visibility throughout St. Augustine and the Northeast Coast of Florida. These GBP optimization activities helped the business appear more prominently in local searches related to commercial and residential glass services, increasing inbound customer calls and service inquiries. As a result, Marcelo was no longer solely dependent on repeat customers, references, or word-of-mouth opportunities for generating revenue. Instead, the business began attracting new local clients directly through Google Search and Maps visibility supported by our ongoing local SEO efforts.

Final Outcome & Client Impact

The final result delivered a cleaner, more professional, and rebranded online presence for  24/7 Mobile Glass across Northeast Florida. The mobile-first redesign improved user experience, strengthened trust signals, and streamlined the customer journey for emergency and service-based inquiries. Combined with strategic Google Business Profile optimization and local SEO efforts, the business experienced stronger visibility across its service areas along with increased inbound calls for residential and commercial glass services.

The enhanced digital presence helped generate new customer opportunities throughout St. Augustine and surrounding Northeast Florida localities, contributing to higher engagement, improved traffic retention, and additional revenue growth for the business owner.